How We Collect and Use Your Personal Data
When you open an account, we collect the details you submit directly — your name, contact number, and the wallet identifiers you link for transactions through bKash, Nagad, or Rocket. We also record session data: device type, browser, IP address, and pages you visit inside the
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lobby. This helps us keep your account secure and detect unusual login activity. Payment data from your bKash, Nagad, or Rocket transactions is logged against your account to verify deposits, process withdrawals, and resolve any disputes you raise with our support team. We do not sell
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your personal data to third parties. We may share information with payment processors or identity verification services strictly where processing your account requires it. Data collected through your wallet activity is handled according to the terms of those payment providers as well as our own policy.
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Retention of your account data continues while your account remains active. If you close your account, we retain records only for as long as required under applicable regulations in your region. The applicability of this policy, and your rights under it, depends on local law and
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the eligible regions from which you access gt9.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.